Responsible for the direction, leadership, and management of Learning Technologies unit, which provides technology services and support to all UW students, faculty, researchers and staff as they explore, implement, and use various learning technologies. Services include the LMS Help Desk and a student-focused Technology Help Desk, both of which offer in-person, phone, and email support to clients. Responsible for technology spaces including UW's largest general-access computing space, a suite of technology studios, and videoconferencing studios. Manages and continuously develops mission critical partnerships with UW Libraries and UW Center for Teaching & Learning, working with external partners to promote and support the use of teaching and learning technologies at the UW. Conducts strategic planning and goal setting for unit annually. Oversees human resource activities, including supervision of seven professional staff including several Instructional Technologists, Research Manager, Technology Manager and Help Desk Supervisor. Leads hiring, recruitment and development of over 50 undergraduate student staff on five distinct teams, as well as ten graduate students. Develops technology specifications, budgets and proposals for improvements to campus facilities. Researches, promotes and assists in development and implementation of new technologies that will enhance student learning and faculty teaching experiences.
Once yearly I teach a course on front-end web development, including XHTML, HTML5, CSS3, JavaScript, JSON, XML, AJAX, microformats, color-use, user centered design, and web accessibility. Focued on best practices of usability and accessibility of design, styling of visual content and scripting to support interactivity including client-side protocols, markup, technologies and algorithms of building effective pages, sites, and web presentations Previous Quarters Taught: Winter 2009, Summer 2010, Summer 2011, Summer 2012, Summer 2013 Upcoming: Fall 2014
Responsible for the efficient planning and directing of all activities in the UW-IT Learning Technologies group to ensure the optimal level of quality systems and service is provided to all clients. Services include the Technology Help Desk which includes in-person, phone, and email support to clients, UW's largest general-access computing spaces, a suite of technology studios, and videoconferencing studios. Supervises a variety of professional staff and students (5 FTE, 45 Students). Provides functional and technical support to clients, answers client questions regarding software and learning tools functionality, responds to special requests, logs trouble reports, and investigates and resolves client issues in real time. Develops technology specifications and budgets for proposed improvements to campus facilities. Researches and develops new technologies that will enhance the student learning experience.
Once yearly I teach a course on front-end web development, including XHTML, HTML5, CSS3, JavaScript, JSON, XML, AJAX, microformats, color-use, user centered design, and web accessibility. Focued on best practices of usability and accessibility of design, styling of visual content and scripting to support interactivity including client-side protocols, markup, technologies and algorithms of building effective pages, sites, and web presentations Previous Quarters Taught: Winter 2009, Summer 2010, Summer 2011, Summer 2012 Upcoming: Summer 2013 (tentative)
Co-Founder and Web Developer/Designer for a green product comparison startup.
Co-Founder and Web Developer/Designer for a green product comparison startup.
Provides support and training for clients and staff members on a number of applications and platforms. Leads team of student technology instructors in developing and teaching technology workshops. Assists in the management of the two largest general access computing facilities at the University of Washington, as well as providing technical support and coordination for multiple video conference facilities on campus.
Provides support and training for clients and staff members on a number of applications and platforms. Leads team of student technology instructors in developing and teaching technology workshops. Assists in the management of the two largest general access computing facilities at the University of Washington, as well as providing technical support and coordination for multiple video conference facilities on campus.
Lead a team of instructors in development and delivery of a wide-range of technology workshops, including web development, the Adobe Creative Suite and audio/video editing. Assisted team manager in day-to-day operations, including trouble ticket responses, custom workshop queries and maintenance of five technology-enhanced classrooms.
Lead a team of instructors in development and delivery of a wide-range of technology workshops, including web development, the Adobe Creative Suite and audio/video editing. Assisted team manager in day-to-day operations, including trouble ticket responses, custom workshop queries and maintenance of five technology-enhanced classrooms.
Startup currently developing Crewview.us, a work-team communications and tracking system, utilizing smartphone and GPS technologies. Managers and front-line employees can communicate and collaborate in real-time all while keeping track of exactly where and when things are happening.
Responsible for the efficient planning and directing of all activities in the UW-IT Learning Technologies group to ensure the optimal level of quality systems and service is provided to all clients. Services include the Technology Help Desk which includes in-person, phone, and email support to clients, UW's largest general-access computing spaces, a suite of technology studios, and videoconferencing studios. Supervises a variety of professional staff and students (5 FTE, 45 Students). Provides functional and technical support to clients, answers client questions regarding software and learning tools functionality, responds to special requests, logs trouble reports, and investigates and resolves client issues in real time. Develops technology specifications and budgets for proposed improvements to campus facilities. Researches and develops new technologies that will enhance the student learning experience.
Technical Project Manager on the implementation of an enterprise-wide Human Resources and Payroll system, and modernization of related business processes. This HR/Payroll Modernization project is one of highest profile projects at the university, and will be one of the largest HR/Payroll system projects in Washington State. Coordinate the activities of the UW Technical Implementation Team in the development and execution of the technical component of the project plan. Build effective working relationships with project managers, project team members, consultants, and contractors. Act as UW owner of the technical component of the project schedule and detailed work plan, balancing dependencies, constraints, resource requirements and allocation, milestones, and time estimates. Ensure assessment and communication of impact throughout all project activities. Represent the project to diverse audiences, work collaboratively with other project leaders, help to develop, evolve and implement goals and plans of the project. Provide technical expertise to other teams on the project. Ensure technical readiness for staff transitioning to the new HR/Payroll Production team. Coordinate activities of UW technical advisory groups and UW technical subject matter experts participating in the project.
Startup currently developing Crewview.us, a work-team communications and tracking system, utilizing smartphone and GPS technologies. Managers and front-line employees can communicate and collaborate in real-time all while keeping track of exactly where and when things are happening.
Master of Science (MS)
Master of Science (MS)
Bachelor of Arts (B.A.)
Concentration: Political Science
Bachelor of Arts (B.A.)
Concentration: Political Science
Board game enthusiast, entrepreneur, recreational sports player, amateur photographer, avid sports fan, among many others.
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